The Annual Report of the Data Protection Commission (DPC) for 2019 reveals some interesting trends and statistics. The DPC received a record 7,215 complaints in 2019 (75% more than in 2018). At least 40% of the DPC’s resources were devoted to the handling of individual complaints (as opposed to large-scale and more systemic investigations). Larger-scale inquiries also consumed considerable resources.
Disputes between employees and employers or former employers remain a significant theme of the complaints, with the battle often staged around a disputed access request. Telcos and banks remain among the most complained about sectors. Complaints against internet
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